AGB

These Terms of Service govern your access to and use of shopmixology.shop, including purchases made through the website.

By using the website or placing an order, you agree to these Terms of Service to the extent permitted by applicable law.

Mandatory rights available to consumers under German or European Union law remain unaffected.

1. Online Store

shopmixology.shop provides an online platform through which customers may view and purchase products.

The store is powered by Shopify and may use third-party services for payment processing, fulfilment, logistics, security, analytics, and other operational functions.

2. Eligibility to Purchase

By placing an order, you confirm that:

• You have legal capacity to enter into the transaction;
• The information supplied during checkout is accurate;
• You are authorised to use the selected payment method;
• The purchase is made for lawful purposes.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, images, specifications, prices, and availability information.

Minor differences may occur because of manufacturing changes, device displays, photography, packaging updates, or other reasonable factors.

Such differences do not affect statutory rights where a product fails to conform to the contract.

4. Prices

Applicable prices are displayed on the website and confirmed during checkout.

Where legally required, applicable taxes and mandatory charges will be disclosed before the customer submits the order.

We reserve the right to correct obvious pricing or technical errors, subject to applicable consumer law.

5. Orders

Submitting an order constitutes an offer to purchase the selected products.

After submission, customers may receive an automated confirmation acknowledging receipt of the order.

Where permitted by applicable law, we may reject or cancel an order because of:

• Product unavailability
• Payment failure
• Fraud concerns
• Incorrect pricing caused by an obvious error
• Legal restrictions
• Delivery impossibility
• Materially incorrect customer information

Where payment has already been collected for an order we cancel, the amount legally due back to the customer will be refunded.

6. Payment

Payment methods available at checkout may vary.

Customers agree to provide complete and accurate billing and payment information.

Payment transactions may be handled by independent payment service providers.

7. Shipping

All qualifying orders are eligible for free standard shipping.

Our estimated standard delivery period is 15–20 days.

Further information is contained in our Shipping Policy.

Delivery estimates are not intended to remove mandatory legal rights concerning timely performance.

8. Risk and Delivery

The transfer of risk to consumers will be determined in accordance with applicable law.

Where mandatory consumer law provides that transport risk remains with the seller until the consumer receives the goods, these statutory protections remain unaffected.

9. Right of Withdrawal

Consumers may have a statutory right to withdraw from eligible distance contracts within 14 days.

Detailed withdrawal instructions are provided in our Return and Refund Policy.

Where German law requires an electronic withdrawal function, shopmixology.shop will provide the functionality required for eligible online contracts.

10. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy and applicable mandatory law.

Nothing in these Terms restricts statutory remedies for defective or non-conforming products.

11. Statutory Conformity Rights

Customers may have statutory rights where goods are defective or do not conform to the sales contract.

German law provides remedies including supplementary performance, and in relevant circumstances price reduction, withdrawal from the contract, or damages.

12. Account and Checkout Information

Customers are responsible for providing accurate information.

You must not knowingly provide:

• False contact details
• Fraudulent payment information
• Unauthorised payment credentials
• Misleading delivery information

13. Prohibited Uses

You may not use shopmixology.shop:

• For unlawful purposes
• To commit fraud
• To infringe intellectual property rights
• To distribute malware
• To interfere with website security
• To scrape or attack the website unlawfully
• To impersonate another person
• To attempt unauthorised access
• To conduct payment fraud

14. Intellectual Property

Unless otherwise stated, website materials including original text, graphics, logos, layout, and other protected content may be protected by intellectual property laws.

Use of the website does not transfer ownership of intellectual property to the user.

15. Third-Party Services

The store may rely on third parties including Shopify, payment processors, shipping providers, and other technology providers.

Third-party services may be governed by separate terms.

16. Website Availability

We aim to keep the website available and functional but cannot guarantee uninterrupted availability.

Temporary interruptions may occur because of:

• Maintenance
• Security incidents
• Hosting issues
• Network failures
• Software updates
• Events outside our reasonable control

17. Limitation of Liability

Nothing in these Terms excludes or restricts liability where exclusion or restriction would be prohibited by applicable law.

In particular, no provision is intended to exclude mandatory liability or consumer rights.

Any contractual limitation must be interpreted consistently with German and European Union consumer protection law.

18. Force Majeure and Events Beyond Reasonable Control

We are not responsible for delays to the extent permitted by law where performance is prevented or materially delayed by circumstances outside reasonable control, including severe weather, transportation disruption, industrial action, natural disasters, governmental measures, major infrastructure failures, or similar events.

Mandatory consumer remedies remain unaffected.

19. Privacy

Use of personal data is governed by our Privacy Policy.

20. Changes to These Terms

We may update these Terms for future transactions because of legal, operational, security, or technical changes.

The version applicable to an order will be determined in accordance with applicable law.

21. Governing Law

These Terms are governed by applicable German law to the extent legally permissible.

If you are a consumer, this choice of law does not deprive you of mandatory protections applicable to you under laws that cannot contractually be excluded.

22. Severability

If any provision is held invalid or unenforceable, the remaining provisions remain effective to the extent permitted by law.

23. Consumer Dispute Resolution

Where German consumer dispute-resolution information obligations apply, information concerning participation in an alternative consumer dispute-resolution procedure will be provided in accordance with applicable law.

The former European Commission Online Dispute Resolution platform should no longer be listed as an active ODR platform because it was discontinued on 20 July 2025.

24. Contact

Questions concerning these Terms may be sent to:

shopmixology.shop
Email: info@shopmixology.shop